Business & enterprise
Bandwidth you can put in a contract.
A missing page on the current site. Businesses need different words than households: SLA, static IP, dedicated versus shared, redundancy, escalation path.
Dedicated
Committed bandwidth
1:1 uncontended circuits with a guaranteed information rate, sold by the Mbps.
Addressing
Static IPv4 & /29 blocks
For VPN concentrators, CCTV, POS and mail. IPv6 on request.
Assurance
4-hour response SLA
Named escalation contacts, monthly availability reporting, service credits.
Continuity
Diverse backhaul
Secondary tower failover for sites inside overlapping coverage.